1. Information We Collect
We collect various types of information in order to provide and improve our services to you:
a. Personal Information
When you request a quote, book a service, or contact us directly, we may ask for personal information such as your: Name Email Address Phone Number Address (pickup and delivery locations) Payment Details (if applicable)
b. Non-Personal Information
We also collect non-personal information that does not identify you as an individual, such as: Browser type IP address Pages viewed Time and date of visits Referring site information
2. How We Use Your Information
We use your personal and non-personal information for the following purposes: To provide and manage our moving services. To communicate with you, including responding to your inquiries and providing service updates. To process payments and deliver quotes. To improve our website, customer service, and overall business operations. To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following cases: Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support). Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. Cookies are small files placed on your device that allow us to identify your browser and collect information on how you interact with our website. You can choose to disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
5. Data Security
We implement a variety of security measures to safeguard your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. As such, we cannot guarantee absolute security of your data.
6. Your Rights
You have the right to: Access: Request a copy of the personal information we hold about you. Correction: Ask us to update or correct any inaccurate information. Deletion: Request the deletion of your personal information, subject to certain legal limitations. Opt-Out: Opt out of receiving promotional communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please feel free to contact us at:
Epping Easy Movers [Service Across Melbourne] Phone: [1300 425 895] Email: [www.eppingeasymovers.com.au]